Phoenix Support
“I am including this letter with my application for the Phoenix Signature Service Plan as I am so appreciative of the service I have received from all the staff when I have phoned.
I would like to thank your company for the professional, friendly and so, so helpful information when-ever I have phoned. I have changed from another business program for the benefit of our accountant and ourselves; to be able to do our farm financials more easily. However it is not something I am confident in and have many questions while I am trying to find my way around it. I would like to say how much easier it has been to be able to phone for help and not to be made feel dumb or that I was wasting the consultant's time.
This is a big thing for us as we are getting older and are not as computer literate as we would like to be and if things seem too hard, it makes it all more stressful when trying to do the tasks necessary for the farm business. So, thank you so much to the several professional and friendly staff whom I have had the pleasure to speak to. It is such a delight to me when I actually GET what they are trying to explain and I am so very appreciative.
Thank you once again,”
Mrs Diane Hebberman
Poochera, South Australia
