Accountants Quick Tips

AGDATA News

Our support team has gathered the most commonly asked questions relevant to Accountants and produced this handy FAQ guide.

Accountants Tips for Phoenix Farm Management

  • Trial Balance isn’t balancing

    • Make sure all accounts are up to date
    • Select Enter/Account and check Current Period for each Reconciled Account and Customers and Suppliers
    • Bring accounts up to date if still in an old period, then run Trial Balance again

  • Can’t see client data after restoring

    • Have you restored the backup into the correct version?
    • Later version backups have the version in the backup file name or it is shown in the Restore confirmation message

  • There appears to be transactions missing from reports

    • If Hide closed accounts in the Account list is ticked, untick it
    • Select all accounts again and generate
    • Accounts may have been closed during the report period or Aged Trading accounts migrated to Open Item
    • Enterprises or groups may be excluded from the report

  • Reporting on outstanding debtors, creditors and bank transactions at the EOFY

    • Customers – Print – Aged Balance – Preview
    • Suppliers – Print – Aged Balance - Preview
    • Reconciliation – Report dropdown – Preview

  • Can journal entries be done in Phoenix

    • Yes, they can in either an existing bank account if only an occasional journal entry is required, or in a dedicated Journals reconciled account
    • The total transaction amount will be zero
    • The dissections will be a combination of debits and credit giving the net result of zero

  • Can’t log in to client’s Live account/Data

    • Ensure the correct username and password is being used for Live
    • Ensure the correct username and password is being used for the set of books
    • They are different

  • How to do a Budget Comparison

    • Financials/Reports/Budget Comparison
    • Select the required options and Budget

  • How to get a monthly report for all Categories

    • Open Budget, select File/Load Actuals
    • Select required Accounts, Period, Enterprises and other options

  • Replacing budget figures with actuals for part of a budget period

    • Open Budgets, select File/Load Projected
    • Select required Accounts, Actuals Period, Enterprise/s, Budget, Sheets, other options

For more help call 1800 500 400 or email: tech@agdata.com.au

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